EXCHANGE & RETURN POLICIES
We gladly accept returns and exchanges (with a few limitations). Please refer to the guidelines below to determine whether your purchase qualifies for a return and/or exchange.
- Our exchange policy is limited to 14 days within purchase. If 14 days have passed since the date of your purchase, the return/exchange will not be honored.
- To be eligible for return/exchange, applicable items must be unworn/ unused/unwashed with original tags.
- All “Clearance” + “Marked Down” items are FINAL SALE and not applicable for return and/or exchange.
- Eligible items may only be exchanged for the same item ONLY! If item is unavailable in the shop for an exchange, a store credit will be provided instead.
Submitting a Return/Exchange:
- To be eligible for a return/exchange, your item must be unused and in the same condition as was purchased. Please email email@example.com with the subject "RETURN REQUEST". In your email, please include your order number, description of why the product is being exchanged, and if you would like a credit or same item (if available). Once we have received your return/exchange email communication we will review your request and contact you within 24-48 hours.
- After first contacting us and receiving support for your exchange, please send your return to: Dear Ever Clothing, 14901 NE 10th St, Vancouver, WA 98684
- Buyer is responsible for return/exchange shipping costs.
- There will be a $5.00 fee for any returns that received free shipping at the time of purchase.
- Shipping costs are non-refundable.